Oh no! Do not panic!
- See if someone else accepted delivery. Check with household members, neighbors, building managers, the mail room, front desk, and anyone else who may have accepted the delivery.
- Look around the delivery location. Carriers sometimes leave packages in a safe, hidden place like on a side porch, in/around your garage, or behind bushes.
- Look for a notice of attempted delivery. You may find an attempted delivery notice in your mailbox or P.O. Box or on your door. Follow the instructions on that notice to request redelivery or pick up the package.
- Contact the Carrier. Ask if they have additional information about the package's location. (Have your tracking or delivery confirmation number handy.)
Occasionally a carrier will scan a package as "delivered" before it arrives at the final destination. When this happens, it means the driver attempted to deliver but there was no safe place to leave the package. Please make sure to contact your local post office (FedEx, USPS) to reschedule the delivery or notify a safe drop-off location.