When you upgrade/downgrade/change your subscription to another box, it does not change immediately (you might have noticed we haven't charged you the difference). It upgrades on your next renewal date. So if you already paid for the April Original Box on April 1st and you upgrade on April 18th to the Deluxe, you won't receive the Deluxe Box until May. If you want the upgrade immediately, just shoot us an email at email@example.com and we'll charge you the difference via Paypal.
Articles in this section
- Can I alternate between different Boxes?
- How do I reactivate my subscription?
- How do I pause/skip my subscription?
- I have changed my box but I still got the old box. What happened?
- I canceled my subscription but I just received an email saying that a package is being shipped. What's happening?
- Why was my SnackFever Box not left at my door? Why do I have to go to the post office to pick it up?
- What is your cancellation policy?
- If I cancel in the middle of a subscription, will I still get all my boxes?
- Why was my subscription renewed?
- How do I start a subscription?